by Cassandra Duffill | Apr 10, 2021 | CLIENT EXPERIENCE, CUSTOMER
Welcome to the second post in my Epic Customer Journey series! If you missed the first post, you can find it HERE. In today’s post I will walk you through what is a customer journey and why to create one. As I mentioned in the last post, clients are seeking a...
by Cassandra Duffill | Apr 10, 2021 | CLIENT EXPERIENCE
These days our clients aren’t just buying consultations, they are looking for an experience. Gone are the days where you could get away with offering a half-hearted solution. For natural health pracs, the days of having a face to face consult monthly, with no...
by Cassandra Duffill | Apr 9, 2021 | CLIENT EXPERIENCE
Ok, I see you scratching your head. You’re a health prac, a naturopath, a nutritionist, some other modality. You run a business and you KNOW you sell consults. Your main aim is to “fill your books” and run back to back clients all day, every day....
Recent Comments